The recently launched CRM and Service Management Solution from DCS
With the added feature of Dealer Mobile bringing you real-time access from your Apple mobile devices.
The CRM Software records multiple contacts holding job titles, direct dial and mobile phone numbers, e-mail details and contact memo notes. E-mails can be directed to any contact by a mouse click and a contact can be found throughout all the customer records from a surname enquiry or by a global e-mail look-up. Facility provided for Salesman Call Management using varying call frequency.
Dealer LITE CRM allows you to track enquiries from the first call or visit to your website to placing an order, which is sent directly to your accounts package. Dealer LITE will save you time by avoiding duplication of information. You only need to enter the information once and this is visible to all your team.
Information is key to developing business and Dealer LITE enables the whole company to view business reports, KPI dashboards and vital information such as outstanding Quotes and Order details at the click of a button.
With links to Microsoft Outlook and Word and with integration to Pegasus Opera, Exchequer or Sage 50 accounts enabling real time enquiries directly from the back office accounts.
Benefits to your business
Improve customer service with real-time accessible information on all transactions and communications, so your staff can manage your enquiries.
Save time by avoiding duplication of information, with a central transparent system.
Access up-to-date business information, with links to Google, Companies House, Bing Maps and Duedil.