Join our team
ERP/Accounts Software Support Consultant
We are currently looking for a new consultant to join our established ERP & Accounts Software support and implementation team, with a focus on Intact iQ where we are seeing an increase in installed sites.
DCS are one of the leading independent accounting software solution and IT support companies in the North of England, providing a mix of IT services and solutions including accounting, ERP, CRM and bespoke software, hardware infrastructure, telephone systems and office supplies. Established in 1982 DCS now have a team of 49 staff based at our office in Boston Spa in West Yorkshire.
The role can involve the whole life cycle of an ERP / Accounts System and the successful applicant will be providing services to businesses based mainly in the Yorkshire region, both remotely and on-site.
The role will, in time, involve some or all of the following aspects to suit your own skills and aspirations:
- Providing telephone and remote support
- Help with pre-sales requirements discussions and analysis
- Assisting with sales demonstrations of solutions
- Project management
- System installation and implementation
- On site and remote training and support
An understanding of, or experience with, SQL, Pegasus Opera , Sage 50 or 200, Exchequer Enterprise or Intact iQ would be useful but the applicant must, as a minimum, have experience of supporting this type of software and a good knowledge and understanding of accounting principles.
This role requires someone who is hardworking and dedicated. You will need to demonstrate good communication skills, patience and attention to detail. An understanding of Windows, Microsoft Office applications and Networks would be an advantage. Commercial awareness and troubleshooting skills would also be beneficial. Good problem-solving ability and a passion for providing excellent customer services at all times is a pre-requisite.
Salary dependant on the experience of the successful applicant, plus pension and benefits. DCS offers an excellent, friendly working environment in a great location on the edge of Boston Spa, and is very close to the A1.
To apply please e-mail your CV to email@example.com, using an email subject of “ERP Support Position” – strictly no agencies