Vertical Wave IP

Vertical Wave is a business phone system which combines the features of a VoIP next generation telephone solution with a host of customer service and productivity applications. Wave is a business phone system which offers reliabillity and scalability at an affordable cost.

 

•     Work from anywhere
•     Manage calls and voice mail from your desktop
•     Hold conference calls
•     Show availability status
•     Use a single telephone number
•     Benefit from in-built recording
•     Use self service applications
•     Use a contact centre
•     Present a polished and professional image

The Verticle Wave IP business telephone system is the next generation in business telecommunications. Affordable as well as revolutionary, please see the link below for a demo video.

Vertical Wave IP Demo Video

The Wave IP 2.5 software release, offers robust backup and recovery options as well as some key new features and enhancements to the award winning Wave ViewPoint Unified Communications client, including:

• Wave Live Image - Integrated Disaster Recovery Solution using industry leading disk imaging solution for Acronis
• Wave ViewPoint Auto Update: Zero touch upgrade of Wave ViewPoint client
• Automatic account code association based on contact match
• Enhanced context menu – Easy access to coach queue calls
• Export Personal Call Rules and Routing Lists into CSV files for bulk editing in Excel
• Bulk Import Personal Call Rules and Routing
• Use Import User functionality to now update existing users
• Expanded ITSP Support: Verizon And Broadsmart
• Presence aware call routing for Group Calls
• Improved configuration for SIP protocol attributes (P-Asserted-ID, Domain source etc)
• Support for Microsoft Internet Explorer 8
• Share voice mail book marks when forwarding over WaveNet