Computer IT Support & Maintenance

Computer IT Support in Yorkshire

Hardware Maintenance Contracts

Our focus is to provide high quality IT and Computer support to businesses in Yorkshire and Lancashire. With engineers based in the regions of Leeds, Harrogate, Wetherby, Boston Spa, Wakefield, Bradford, York, Huddersfield, Halifax, Manchester and Doncaster, we are ready to support you.

DCS has a team of highly qualified, friendly, customer facing engineers. They are able to provide you with computer support over the telephone, remotely over the Internet and of course on site.

Our engineering services are available either as part of an all-inclusive annual IT Computer Support maintenance contract or on an adhoc time and material basis.

Our annual IT Support contract ensures that your computer system is up and running as quickly as possible after a system failure.

Other companies offer hardware support contracts. However, unlike DCS, you will find that most fall short when failures are caused either by software or a combination of software, hardware and operating system.

Our support contract ensures that you get the very best service with response times available to suit your needs. The IT support contract can be paid by instalments and you will receive cover on the basis detailed below.

KEY POINTS OF THE DCS SUPPORT CONTRACT

Fixed price contract to help you keep control of your IT budget, all parts and labour are included.
Engineering team of experienced Microsoft qualified engineers.
We pledge not to “pass the buck” and will even liaise with your software providers. Preventative maintenance and proactive system assessments during the year. Annual site audit and report of your equipment to help manage your assets.
Free loan equipment (if yours is not repaired on site).
Our best endeavour pledge to recover your corrupted data files.
Engineers who also understand application software.
Hot line technical IT Support.
Remote Internet based IT support in addition to our on-site services.
Network operating system IT support.
Prioritised response times to suit both server failures and workstations.
Computerised call logging system to analyse call history.
Network cabling IT support.
Complete system rebuild in the event of failure.
In house workshop facilities.
All additional equipment supplied by DCS during the term of the contract will be included at no charge until the annual review date (excluding major system upgrades).

NON CONTRACT MAINTENANCE SERVICES

Should you decide you do not wish to take advantage of our full maintenance contract, we are happy to provide maintenance services on a non-contract basis. Our standard charge rates apply. Non-contract calls however cannot be guaranteed a response time for attendance, as contract customers will always take priority.

Computer IT Support & Maintenance

Computer IT Support in Yorkshire

Hardware Maintenance Contracts

KEY POINTS OF THE DCS SUPPORT CONTRACT

NON CONTRACT MAINTENANCE SERVICES

DCS 40^th Anniversary Easter Competition Terms & Conditions

· As the competition runs up to the 14th of April the prize will be sent out asap, however, the winner will most likely receive the prize after the Easter weekend.

· The Promotors competitions with entry via Twitter and/or LinkedIn are open only to residents of Great Britain (excluding Northern Ireland). One (1) winner will be chosen at random from all entrants and across all platforms.

· No purchase is necessary. Winners will not be required to pay to enter the competition.

· Entrants must be over 18 years old on the date of their entry.

· Employees of The Promoter are not eligible to enter.

· Twitter or LinkedIn are not in any way affiliated or involved in the competition.

· Only one entry per social platform per person will be accepted.

· The Prize will be awarded to a randomly selected winner who has entered on Twitter or LinkedIn, using a random number generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.

· The Promoter will not be held liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.

· To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.

· Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.

· The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable the fulfilment of the Prize.

· In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.

· The Promoter’s decision is final. No correspondence will be entered into.

· The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.